SERVICOM committee reiterates commitment to improved service delivery
By Aisha Gambo
The Global Ministerial Servicom Committee (GMSC) has reiterated it commitment to improving service delivery and citizens’ experences in Nigeria’s public service.
The Chairman of the committee, Yusuf Saeed, made the promise during the 2024 fourth quarter GMSC meeting and capacity building workshop held at the National Board for Technical Education(NBTE) office in Kaduna state.
Saeed tasked members of the GMSC to ensure that the public service is centered around the needs of citizens.
“Colleagues, this meeting comes at a critical juncture. We must reflect on the progress we have made over the past years and strategise on the next steps to ensure the sustainability and efficacy of our initiatives.
“It provides us with a unique opportunity to learn from one another, share best practices, and forge new partnerships that can drive innovative solutions tailored to meet our diverse needs”, he said.
He added that the committee’s collective efforts and shared commitment to improved public service would ensure meaningful change in the lives of citizens.
He urged participants to build on the momentum achieved, leverage on collective expertise, and commit to actionable outcomes that would serve their communities better.
Earlier , the Executive Secretary pf the NBTE, Prof. Idris Bugaje stated that the board had the largest support for servicom hence the transformation recorded over the years.
Represented by his special assistant, Prof. Diya’uddeen Bashir, the executive secretary said that the workshop would serve as an avenue for MDAs in the Education sector to brainstorm and review their work for better service delivery.
Similarly , the National Coordinator of the SERVICOM Office, Mrs, Nnenna Akajomoli stated that challenges and solutions would be discussed adding that report of implementation of plans would be submitted.
Represented by the team leader , SERVICOM office, overseeing the Federal Ministry of Education Mrs Kikelomo Aina, the coordinator said discussing how to improve service delivery in MDAs was the aim of the meeting.
Some of the participants commended SERVICOM and the NBTE, saying the meeting would give them an insight and how to improve on their services in their various offices. (NAN)
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